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Aurelius Black
Contact

Talk to a person.

One address, read by someone who can actually fix things. We answer within one business day and usually much faster. There is no ticket queue and no chatbot.

If it is about an order, include the reference and we can answer in one reply instead of three.

If something has gone wrong with an order, a message here resolves it far faster than a chargeback, which takes months and cannot be withdrawn once filed. We have never refused to talk to somebody with a genuine problem.

Answered already

Which licence do I need?

Ask, and we will tell you straight, including when the cheaper one is the right one. The licence page covers most cases in plain language.

Read the licence terms

My files never arrived.

Check spam first, then request a fresh access link with the email you bought with. Access is permanent, so nothing has been lost.

Get a new access link

I want to cancel or get a refund.

There is a form for that. No account needed, no reason needed. Every request is acknowledged in writing.

Cancel an order

Can I see it before I buy?

Every product has a real deployed demo with no form in front of it. That is the fastest way to answer almost any question about fit.

Open the demos